TXT Messaging Adoption in Healthcare and Insurance IVR Payments

What are the implications of this and what does it mean for businesses? Given the rapid growth in the acceptance of this option when it’s offered, it strongly suggests that customers want service providers to adopt communication channels that are convenient to them and make the process of bill paying easier and more fluid.

By |2022-04-14T06:36:43-05:0018/03/2019|Comments Off on TXT Messaging Adoption in Healthcare and Insurance IVR Payments
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