Payment Technology Strategy &
Professional Services

Entrust your Payment Technology Strategy & Execution to a team of experts, with more than 25 years of experience delivering 1000’s of successful implementations

The payments industry is undergoing rapid transformation, and Datatel is always striving to stay ahead of the curve. Our primary objective is to utilize our adaptability and extensive expertise in payments to assist our clients with seizing every opportunity that arises to make informed decisions regarding their payment technology.

With over 25 years of unparalleled experience in the payment industry, Datatel offers its clients unparalleled access to expert advice, as well as a comprehensive range of payment-focused security services and facilitation tools.

Throughout the years, we have successfully integrated more than 20 payment gateways and processors, solidifying our reputation as a trusted partner in technology integration.

Our dedicated team collaborates closely with our clients and their payment gateways/processors, providing invaluable guidance in making sound payment technology choices that will significantly benefit their businesses.

Under the guidance of our industry-leading professionals and subject matter experts, our advisory service ensures that our clients receive the support and assistance they need to execute their payment strategies flawlessly, enabling them to grow their businesses.

Areas Covered:

  • Payment Process Consulting
  • PCI DSS Compliance Services
  • Payment Gateway Selection
  • Payment Process Architecture
  • Token Migration & Data Consolidation
  • and much more!

To ensure the success of your implementation, Datatel offers the following comprehensive set of services:

A Collaborative Approach: Datatel works together with your business, finance, and IT teams to align the implementation process with your desired objectives. We understand the importance of a unified effort in achieving successful outcomes.

Established Partnerships: Leveraging our strong partnerships and deep understanding of leading global payment gateways and processors, we facilitate a seamless implementation experience. Our intimate knowledge of these platforms ensures that the integration process is efficient and hassle-free.

Expertise and Support: Gain access to our team of experts who possess a deep understanding of your specific requirements. We provide the guidance and support needed throughout your payment systems implementation journey, ensuring a smooth transition with minimal disruption.

Custom Application Assistance: If your business requires a custom payment application, we can offer assistance you with all aspects, including planning, architecture, development, testing, and implementation. Our expertise in payment applications ensures that all your needs are met.

End-to-End Advisory Service: Our commitment to your success doesn’t end with your implementation. We bring a fresh perspective on how to leverage this to your business’s advantage. Additionally, our professional services team provides strategic clarity to your payment process, helping you save valuable time and money.

We are committed to always providing comprehensive support throughout the planning and implementation process and beyond, empowering your business to achieve its payment objectives with confidence.

We’re Here to Help

What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance