PCI Navigator

Simplifying Your PCI Compliance Journey, Securing Your Future

Navigating the complexities of PCI compliance is no longer daunting. Datatel’s new PCI Navigator is designed to make your PCI compliance journey straightforward and efficient, offering unparalleled support tailored to your business needs.

We are there every step of the way!

PCI Navigator stands out with its comprehensive, hands-on approach. We provide personalized onboarding, continuous one-on-one support from PCI Professionals, and access to a wealth of resources, including tailored compliance roadmaps and exclusive consultations with Qualified Security Assessors (QSAs). Our program scales with your business, ensuring that whether you operate a single site or multiple locations, have one payment channel or many, you receive the exact level of support you need.

With PCI Navigator, you can expect a smooth, guided journey towards PCI compliance, instead of having to grope your way around a dark jungle unaided.

What you can expect:

  • Personalized Onboarding and Consultation: Start your PCI compliance journey smoothly with our user-friendly approach and align your compliance strategy with your business goals from day one.
  • Specialized Support: Benefit from continuous, personalized guidance from PCI Professionals, supervised by seasoned QSAs.
  • Comprehensive Resources: Access our extensive library of compliance templates and documents.
  • Scalable Solutions: Whether you’re a small business or a large enterprise, our program adapts to meet your needs.

Partner with us and enjoy the peace of mind that comes with expert PCI compliance guidance. With PCI Navigator, securing your business and maintaining compliance has never been easier!

Please provide your information below:


    What you experience…

    Rapid Orientation Helps you quickly get up to speed with our service, ensuring a smooth and efficient start.
    Personalized On-boarding and Consultation During this initial consultation, we take the time to fully understand your business and specific needs. This tailored approach ensures that our compliance strategy aligns with your business goals, setting a solid foundation for your PCI compliance journey.
    Scope Questionaries and Analysis We provide a comprehensive questionnaire to accurately determine your specific compliance requirements. This discovery allows us to tailor our support to fit your unique business context.
    Self-Assessment Questionnaire Selection We guide you in choosing the right compliance Self-Assessment Questionnaire [SAQ] that matches your business type and transaction processes. This ensures that you’re only focusing on relevant compliance areas, making the process as efficient as possible. [VIP clients receive even more customized support]
    SAQ Completion Support – Via Email [PCI Analysts] Our email support service provides direct access to our team of PCI Professional (PCIP), who are ready to assist you with the Self-Assessment Questionnaire (SAQ) completion process. This support ensures that even basic plan subscribers receive expert advice promptly, enhancing your compliance efforts with professional insights.
    SAQ Completion Consultation – Phone Consultation Get direct and personal phone support from our PCI Professionals, who can guide you through the SAQ completion. This service is perfect for receiving step-by-step assistance and answers to your questions in real-time, offering a more personalized and engaging compliance experience.
    General Compliance Roadmap Our roadmap provides a clear, step-by-step guide to achieving compliance, ideal for smaller or simpler operations. This straightforward, templated approach ensures you understand each stage of the process without overwhelming details.
    One-On-One Support by PCI Analysts This service offers private sessions with our PCI Professionals, providing personalized advice tailored to your specific challenges. It’s an opportunity to get expert solutions and strategies that are directly applicable to your business, enhancing your compliance efforts.
    Dedicated PCI Analysts With a PCI Professionals dedicated to your account, you receive consistent, informed support throughout your compliance journey. This continuity allows the analyst to develop a deep understanding of your business, leading to more effective and targeted compliance strategies.
    One-On-One Support by QSA Gain exclusive access to a Senior Qualified Security Assessor [QSA] for one-on-one advice. This expert input is invaluable for navigating complex compliance challenges or high-risk situations, ensuring that you have the best strategies in place.
    Tailored PCI Compliance Roadmap We will create a bespoke compliance roadmap that takes into account every aspect of your business, offering a fully customized strategy developed by our top specialists and QSAs. This roadmap is designed to address the unique challenges and requirements of your business, ensuring that no detail is overlooked in your journey to full compliance.
    Annual Compliance Review {Prep} Prepare for your annual compliance review with this specialized service. For those seeking even more in-depth support, we offer additional specialized options to further enhance your readiness. This ensures you’re well-prepared for the review, with potential compliance gaps identified and addressed proactively.
    Remote Workshops Participate in tailored workshops from the comfort of your own office. These sessions are designed to address specific aspects of PCI compliance and security best practices relevant to your business. Engaging and interactive, these workshops help ensure your team is well-versed in necessary compliance procedures and practices.
    Policies & Procedures Library Access our library of generic PCI compliance templates and documents, providing a high-level overview of each requirement. This resource is essential for understanding and implementing the basic compliance framework within your organization. Our extensive library of PCI policies and procedures offers comprehensive templates and documentation. For clients seeking more personalized assistance, we also offer tailored support options to further enhance your experience.
    Dedicated Account Manager Enjoy the convenience of a single point of contact for all your compliance-related queries and needs. Your Dedicated Account Manager ensures a personalized and seamless service experience, helping to streamline your compliance activities and enhance communication.
    # of sites and/or # payment channels The service offerings can scale based on the number of sites or locations you operate in. The Basic plan covers a select number of payment channels/ sites, providing essential support to meet your needs. For more complex operations requiring solutions across multiple channels/sites, we offer scalable options to accommodate the breadth of your business

    Get Started with PCI Navigator Today 

    To learn more about how PCI Navigator can simplify the PCI compliance process, schedule a free consultation with PCI experts or contact an account manager today. Start the journey towards simplified PCI compliance!  

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    What our clients are saying about us

    “Never any issues with you guys! Things just work.”

    Gerry Henstra, CEO, Henstra Business Solutions

    “Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

    Jeff Boatman, Global Client Solutions

    “We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

    IT Manager

    “I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

    Joe Grossman, Sr. Vice President, 121 Direct Response

    “My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

    Ryan McCullough, Marketing Manager, Aegon Direct

    “Great team to work with. I look forward to utilizing some additional capabilities in the future.”

    Bob Griffin, VP of Operations, MedA/Rx

    “We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

    Director of Student Accounts

    “We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

    Anne Pennell, VP, Customer Services Operations, Standard Life

    “This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

    Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance