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Datatel Inc. today announced that Co-Founder and Co-CEO Barnard Crespi will participate as a panelist at The Future of Commerce: Data, AI, and the Rise of Autonomous Buyers, hosted by the Ontario Chamber of Commerce in collaboration with Northeastern University Toronto, on May 7, 2026.

Datatel, a leader in IVR Payments and secure payment automation, today announced the release of its Phone Payment Risk & Optimization Worksheet to help organizations assess operational friction, customer experience gaps, and PCI exposure in phone payments.

Phone Payment Resilience Snapshot a rapid self-assessment tool, designed to help organizations identify hidden cost exposure and PCI risk within their phone payment processes, all in under 3 minutes

Datatel, a leader in IVR Payments and secure payment automation, today announced CryptoIVR™ AI AgentGuard, a new payment isolation layer designed to enable Voice AI deployment in live phone payment journeys without expanding PCI scope or compliance exposure.

Session to discuss “AI, When the Buyer Isn’t Human: CIO Strategies for the Rise of Agentic Commerce“ on May 18, 2026

Datatel, a leader in IVR Payments and secure payment automation today announced the release of the 2026 edition of “IVR Payments Simplified. A Practical Guide to Secure, Scalable Phone Payments.

In this episode, Datatel Co-CEO Barnard Crespi explores the evolving role of Voice AI in payment environments and the critical intersection with PCI compliance, drawing the line that protects innovation while safeguarding cardholder data.

Datatel, a leader in IVR Payments and secure payment automation, announced today the release of a new video podcast. Featuring Co-CEO Barnard Crespi, the podcast examines why many artificial intelligence initiatives fail to deliver expected productivity gains.

The insurance provider manages a diverse portfolio that includes auto, home, commercial, and specialty insurance products. Each line of business operated under its own Authorize.Net merchant account, yet all inbound payment calls were routed through a single phone number. This structure introduced operational complexity, reliance on manual processes, and increased PCI exposure within the call center

Datatel’s latest Insights Report, The Shift to Self Service and Automation: What Drives IVR Payment Adoption , presents multi- month real world usage data and a dual case study showing how one organization migrated from 98 percent agent assisted phone payments to 100 percent IVR Self Service in under 12 months.