Writing Your IVR Survey Script: Quick Tips

When translating your paper or web-based survey into an IVR-friendly script, try to re-write it as if you're the caller. What would keep you engaged and interested in continuing?

By |2022-07-05T06:35:17-05:0013/01/2010|Comments Off on Writing Your IVR Survey Script: Quick Tips

Selecting The Right Voice Talent For Your IVR Survey

Selecting Voice Talent for your IVR survey is a key consideration, as she/he will be representing your company; she/he is your spokesperson. As well, she/he should have experience in recording prompts for IVR surveys, as the pace, pronunciation, and intonation is important to keep the caller engaged.

By |2022-07-05T06:40:38-05:0027/11/2009|Comments Off on Selecting The Right Voice Talent For Your IVR Survey
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