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New Guide Helps Organizations Successfully Implement IVR Payments to help with PCI Compliance and Build A Robust Business Continuity Strategy

Sep 09, 2020

Datatel Communications Inc. / Datatel Inc. in Canada, the IVR payments company, today announced a guide that helps organizations successfully implement automated IVR Payment technology that will enable them to accept payments and store cards from customers 24/7 over the telephone, remove live agents from handling credit card information and help them meet PCI compliance requirements.

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Study Shows Drastic Increase in Adoption of TXT Messaging in the Payment Customer Experience Among Healthcare and Insurance Customers using IVR Payments

Mar 19, 2019

Datatel Communications Inc., a leader in IVR Payments / Pay-By-Phone automation, releases data from a new study focusing on understanding the behavior of customers who pay bills using automated IVR Payment technology (Pay-By-Phone) and are providing customers with the option to receive a confirmation of payment directly to their mobile phone via Text Messaging (SMS).

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