Datatel Introduces Pay-By-Phone LITE In Canada to Help Growing Businesses Process Payments By Phone 24/7

Toronto, Canada (February 9, 2021)

Datatel Inc., a leader in IVR Payments and Payment Technology for over 20 years today announced DatatelPay-By-Phone LITE in Canada, a new Budget-priced IVR Payments edition designed for companies across multiple industries. DatatelPay-By-Phone LITE removes the need for employees to handle customers sensitive credit card information while offering them an easy and secure way to pay 24/7 over the telephone. In addition to helping companies achieve PCI compliance, DatatelPay-By-Phone LITE seamlessly plugs into businesses’ merchant accounts enabling them to be up and running in no time.

Built on Datatel’s CryptoIVR, DatatelPay-By-Phone LITE allows companies to offer customers who would usually call in to a business to make a bill payment a secure, effortless way to do so 24/7 via a secure interactive phone system. It also presents management with the opportunity to re-calibrate their approach to taking payments. In addition to providing their customers with a more convenient and secure method of paying their bills, the adoption of an automated pay by phone strategy enables businesses to realize significant cost benefits. This can either be in the form of lower overall labor costs and/or a more efficient utilization of existing personnel to shore up and/or grow and improve other areas of the business.

DatatelPay-By-Phone LITE includes the following capabilities and features:

  • Process payments 24/7. Workdays, Evenings and Weekends!
  • Customers can securely pay by phone via a fully automated self-service
  • Eliminate the need for staff to handle payment calls and customer credit card information
  • CryptoIVR™ IVR Payment encryption technology ensures maximum security
  • PCI DSS compliant
  • Handles multiple callers at the same time
  • Connects seamlessly to your own merchant account
  • Rapid Implementation
  • Budget-Priced Month-To-Month service with NO long-term commitments

More Information

  • Learn more about DatatelPay-By-Phone LITE here

About Datatel

Twenty-four years ago, we launched Datatel with the vision to deliver innovative payment software, and secure IVR communication solutions to help our clients become more agile, profitable, secure, and successful.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers’ satisfaction

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What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance