For finance executives who must square relentless service-level targets with ever tighter labour budgets, IVR, based payment automation offers a rare convergence of rapid ROI, measurable CX lift, and lower regulatory exposure.
As the digital landscape evolves, so must the approach to payments, and operators now have a unique opportunity to modernize, improve security, and enhance customer experience.
Insurance companies operate networks of independent insurance brokers who accept policy payments and store credit card details for future transactions on behalf of insurers. In many cases, brokers collect payments directly. However, with a reliance on credit card transactions, companies are recognizing the urgent need to transition away from storing and handling sensitive cardholder data internally. This shift is necessary to reduce security risks and meet PCI compliance requirements.
This discussion explores how AI is not just changing but significantly enhancing the way payments are processed, drawing directly on insights from a recent Visa study to showcase new avenues for business profitability and success. The focus is not just on the mechanics of processing payments—such as swiping a card through a machine—but on the underlying metrics that can be instrumental in improving profitability and business success.
Mergers and acquisitions offer businesses strategic advantages from realizing the potential synergies and strengths of the combined enterprise. This road to a stronger, more successful business comes with a variety of challenges. It can be easy to miss some significant synergy opportunities while focused on integrating the two operations. One such synergy can be achieved from unifying your payment processes and systems.
Explore the Growing Trend: How Businesses Enhance Customer Payment Options with ACH and EFT - Discover the Benefits of Bank-Based Payment Methods
Businesses are constantly seeking innovative ways to enrich and update essential customer data. We discuss how to use the payment experience to build insight's and keep customer data fresh
Payment links are a powerful and easily to deploy business tool that healthcare providers can use to quickly and securely accept payments remotely from patients by simply sharing with them a pre-populated, personalized web link.
Payment links are a powerful business tool that Accountants and Accounting firms can use to quickly and securely accept payments from their clients remotely.
Payment links allow businesses to quickly send their customers a request to pay for goods or services. The business simply enters a payment amount and a customer reference identifier (such as an order number, invoice number, statement number, etc.), and then adds the customer’s contact details, such as email and a mobile number.