Patient Satisfaction Surveys, Post-Procedure Surveys
Datatel provides you all the services that you require for a successful Healthcare IVR Survey project execution.
- Application Planning & Project Management
- Development & Implementation
- Dedicated Application Support
- Data Hosting and Management Services.
Datatel has spent years working with organizations to execute 100’s of Healthcare IVR survey projects.
You can count on us to support you every step of the way! Our refined service delivery process guarantees that your Healthcare IVR survey project will be successfully executed.
Datatel supports the widest range of IVR Survey features, including:
- Any number of question formats: Yes/No, Multiple Choice, All that apply, Ranges
- Built in Branching Logic: Sophisticated multi-level branching and question presentation
- Extraction Questions: Dynamic questions based on answers to previous questions
- Participant Verification: Supports multiple participant verification methods
- Participation Rewards: Supports Instant Win, Sweepstakes, fixed participation reward as well as other reward systems
- Randomization of Questions: Randomize the presentation of questions
- Randomization of Answers: Randomize answer choices to prevent bias
- Real-time scoring
Reporting & Data Delivery Options
- All data and reports are available in real-time via web-based portal.
- Real-time data exchange with clients database, using HTTP and XML protocols
- Real-time data extraction (SCV, Excel)
- Data hosting services
- Custom Web Reporting
We understand how important it is to have a partner you can count on, That’s why we’re there for you every step of the way! Our professional services and support team are ready to serve you when you need it.
- Dedicated Account Management/Support Team
- 24/7 Program Monitoring
- Professional Support Team
- Real-time Program Administration and Monitoring
You can find out now how to successfully execute your IVR Employee survey project by calling our IVR Survey Rapid Response Team
You can also download a free copy of
“The Complete Guide To Successfully Executing Your IVR Survey Project”