Patient experience is also enhanced as payments can be made 24/7 instead of only during business hours and an instant confirmation of payment is offered in the form of an SMS Receipt delivered to the patient’s mobile phone.
Besides the extensive benefits this new Pay-by-Phone service can bring for medical practices and their patients, it is still cost effective and easy to implement with ready-to-go plans that allow practices to use their existing merchant account. For practices with greater business demands, Datatel also offers a Pro Plan to provide more options to meet those needs.
Datatel provides the most cost effective and easy-to-deploy IVR Payment Platform for 24/7 credit card and ACH payment processing over the telephone. As a PCI-DSS compliant Cloud service, there is no software or hardware to buy or install. We also provide connectivity to all major credit card processors in the US and Canada – allowing our clients to continue using their existing merchant account and banking relationships.
With Datatel’s IVR services, the handling of sensitive credit card information by sales, service delivery, customer service agents and in-house self-service IVR is removed, therefore helping our clients achieve PCI compliance. Our services are employed by business and service providers to automate a wide range of customer interactions over the telephone.
For additional information, please visit http://www.datatel-systems.com.
800-831-6660 x 255