If you’re looking to successfully execute your Customer Satisfaction IVR Telephone Survey to measure the success of your customer contact center in delivering quality service, then this workbook is created especially for you!
This workbook will help you:
- Overcome the challenges of preparing and selecting the most effective Customer Satisfaction IVR Survey questions
- Avoid many common mistakes and focus on optimizing your callers’ experience
- Increase completion rates
- And more!
Your project can get off the ground in record time with some of the most effective IVR survey questions in this comprehensive, easy-to-read workbook. Valuable survey question lists, welcome/goodbye messages and a fillable template make it simple for you to draft your own survey.