IVR Credit Card Processing As A Service
Removes the handing of all sensitive credit card information from your Live Agents!
Datatel’s CryptolVR is the most robust, cost effective and easy to deploy IVR Payment platform on the Cloud to process Credit Card and eCheque payments 24/7, in a PCI compliant environment.
Datatel has been providing IVR Payment Solutions on the Cloud to Hundreds of Businesses, Healthcare Providers, Governments, and Non-For-Profit Organizations for over 10 years.
Whether you are receiving payments for bills, fees, contributions, and more, Datatel has an IVR Payments Solution for your business. Implementation is quick and simple with industry-specific templates.
DatatelPay-By-Phone:
- Self-Service and Live Agent Assist IVR Payment Modules
- Standard and customizable templates for a wide range of business applications and industries.
- PCI Complaint, Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments
- Connectivity to major Payment Gateways and Credit Card Processors in the US and Canada, allowing you to continue using your existing merchant account
IVR Payments Simplified
1
Configuration
2
Flexible Integration
3
Gateway Connectivity
Branded to your organization. Select from a wide range of pre-built IVR Payment templates, modules and configurable options to tailor your customers call experience to your specific needs.
Simple integration to your Billing & CRM systems for real-time look-up of invoice #’s, order #’s, account #’s and balance presentment to your callers.
Pre-Built Connectivity to payment gateways in the US and Canada. Use your existing merchant account.
Feature Rich to Meet Your Needs
CONFIGURABLE
Select from pre-built templates with configurable options for a wide range of business applications and industries
SECURE
Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments in a PCI Compliant environment
CONNECTED
Connectivity to all major payment gateways in the US and Canada, allowing you to continue using your existing merchant account
INTEGRATED
Simple to implement API for real-time exchange of information with your accounting and CRM systems
BRANDED
Branding to your business with custom voice prompts using Professional Voice Talent
SMS RECEIPTS
Providing your callers the option to receive an SMS Payment Receipt, sent directly to their mobile phone
PAYMENT FLOWS
Agent Assisted & Self Service IVR Payment call flows
REPORTS
Real-time reporting and analytics
LANGUAGE SUPPORT
Multi-language Support
IVR Payments Simplified
Implementation in just days, not weeks or months.
Implementation in just days, not weeks or months.
Implementation in just days, not weeks or months.
Partner Programs
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”