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Rethinking Phone Payments: How to Reduce PCI Risk and Hidden Costs
For many businesses, taking credit card payments over the phone is a familiar process. A customer calls, a team member takes the card number and manually enters it into a virtual terminal. Simple, right?
Not quite.
Behind the scenes of this routine transaction lies a web of hidden risks, compliance responsibilities, and operational inefficiencies that can quietly erode security and profitability.