Miami, FL (May 30, 2006)
Datatel Inc., a leader in IVR Hosted, Managed Services and Telephony Automation Solutions, announces the introduction of its IVR Credit Card Payment Gateway Services.
Datatel’s delivers IVR hosted managed services that are employed by business and service providers to automate a wide range of customer interactions over the telephone.
Datatel’s IVR Credit Card Payment Gateway Services are designed to enable any business to take payment for products and services over the telephone, regardless of their existing merchant services provider. Datatel partners with merchant and payment services providers to deliver a complete credit card payment solution to businesses of all sizes.
By offering a flexible back-office integration approach, Datatel supports client-developed, in-house and third-party web services/XML Interfaces over HTTP, allowing organizations to fully capitalize on their existing technology investment and vendor relationships.
While many organizations have implemented real-time web-services support into their business systems, many others still rely on off-line data stores and batch processing. To support organizations while making their transition to real-time transactions, Datatel provides complete hosted services and batch processing support technologies such as FTP.
As a neutral partner to merchant services and e-commerce service providers, Datatel can provide cost-effective solutions to businesses of all sizes, create new revenue streams for on-line credit card processing vendors, and allow businesses to extend more payment access points to their customers.
By delivering Ready-To-Go IVR credit card payment solutions, businesses can reduce implementation time and costs, and have applications up and running in days, based on industry best practices.
As a hosted solution, customers avoid the risk and expense of large capital investments in custom development and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support – without maintenance or obsolescence worries. By avoiding the time commitment of dedicating development resources, hardware purchases and configuration, customers enjoy rapid solution deployment.
Datatel is a global communications technology company that delivers the benefits of Interactive Voice Response (IVR), as a service, by providing turn-key IVR hosted & managed solutions. Datatel’s IVR hosted, managed services are employed by business and service providers to automate a wide range of customer interactions over the telephone.
Datatel’s IVR success comes from over 10 years of research, development and continuous improvement in delivering IVR service models that provides business with reliability, flexibility and the ability to integrate into a wide range of emerging technologies, including mobile messaging and web services.
Company Web Site: www.datatel-systems.com