Focusing on how to successfully implement Interactive Voice Response (IVR) in a wide range of business environments. Bringing to you insight, and best practices accumulated over 20 years of industry experience and on-going innovation.
for Businesses and Call Centers Processing Credit Card Payments Over The Telephone.
A Preparation Workbook to help you Overcome the challenges of preparing and selecting the most effective Customer Satisfaction IVR Survey questions.
How To Successfully Execute your IVR Project and Select The Right Vendor for the Job.
How To Improve Your Customers Experience When Calling In To Your IVR.
How IVR can help large tenants and landlords to quickly respond and resolve facility problems in order to run their businesses efficiently and successfully.
Reduced administrative costs associated with Employee Safety Tracking and Response processes by over 80%.
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CEO, Henstra Business Solutions