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About Us

Leading the Way in IVR and Communication Technology for Over 20 Years.

We Work For Your Success!

20 Years ago we launched Datatel with the vision to deliver innovative software and voice communication solutions to help our clients become more agile, profitable and successful.

Our success comes from investing in our people, our clients and technology. With a focus on innovation we have arrived to a service delivery model that guarantees our customers satisfaction.

Datatel’s IVR (Interactive Voice Response) solutions on the Cloud are employed by 1000’s of Businesses, Healthcare Providers, Academic Institutions, Government, Software Companies and Service Providers. Our solutions automate a wide range of customer, patient, voter and employee interactions, over the telephone. We enable our Customers to track and measure outcomes in real-time.

USA
8345 NORTH WEST 66TH STREET, #7995
MIAMI, FL 33166
CANADA
1200 EGLINTON AVE. EAST, SUITE 712
TORONTO, ONTARIO M3C 1H9


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What our clients are saying about us

My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.

Ryan McCullough
Marketing Manager, Aegon Direct