Datatel Unveils Innovative Professional Services to Help Businesses With Payment Digital Transformation

Miami, Florida / Toronto, Canada (June 06, 2023)

Datatel Inc., a leader in IVR Payments and Payment Technology solutions for over 20 years today announced announced a renewed focus on its professional services!

The payments industry is evolving at an unprecedented pace, and Datatel, a leading payment technology company, remains at the forefront of this transformative landscape. With a focus on adaptability and extensive expertise, Datatel is dedicated to assisting clients in making informed decisions about payment technology while seizing every opportunity that arises.

With over 25 years of unrivaled experience in the payment industry, Datatel offers clients unparalleled access to expert advice and a comprehensive range of payment-focused advisory services, payment-focused security services and facilitation tools. The company’s track record of successfully integrating more than 20+ payment gateways and processors has solidified its reputation as a trusted partner in technology integration.

Datatel’s dedicated team collaborates closely with clients and their payment gateways/processors, providing invaluable guidance in making sound payment technology choices that significantly benefit their businesses. Under the guidance of industry-leading professionals and subject matter experts, Datatel’s advisory service ensures clients receive the support and assistance needed to flawlessly execute their payment strategies, enabling them to grow their businesses.

The areas covered by Datatel’s services include Payment Process Consulting, PCI DSS Compliance Services, Payment Gateway Selection, Payment Software Process Architecture, Systems Implementation, Token Migration & Data Consolidation Planning, and much more.

To ensure the success of payment system implementations, Datatel offers a comprehensive set of services designed to meet clients’ specific needs.

  • A Collaborative Approach: Datatel works together with their clients’ business, finance, and IT teams, aligning the implementation process with their desired objectives.
  • Established Partnerships: Leveraging strong partnerships and a deep understanding of leading global payment gateways and processors, Datatel facilitates a seamless implementation experience.
  • Expertise and Support: Clients gain access to Datatel’s team of experts, possessing a deep understanding of specific requirements.
  • Custom Application Assistance: For businesses requiring a custom application, Datatel offers comprehensive assistance, including planning, architecture, development, testing, and implementation.
  • End-to-End Advisory Service: Datatel’s commitment to clients’ success extends beyond a successful implementation.

Datatel is dedicated to providing comprehensive support throughout the planning and implementation process and beyond, empowering businesses to achieve their payment objectives with confidence.

For more information about Datatel’s services and how they can assist your business, please visit us here

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What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance