Leading the Way in IVR and Communication Technology for Over 20 Years.
IVR For Payments
The Most Cost Effective & Flexible way to take payments from you customers by phone. Process Credit Card and eCheck payments over the telephone 24/7, All in a PCI Compliant Environment.
IVR For Healthcare
Indiviualized 1:1 patient communication and engagement with patients. Interact and send alerts to patients via automated voice surveys/dialogues, e-mails, voice messages and text messages.
IVR Hosting & Development
Entrust your IVR project to a team of experts, with more than 20 years of experience, experts who have delivered 1000’s of successful project executions.
IVR Payment Solutions
Credit Card & eCheck Processing by Phone
Datatel has been providing IVR Payment Solutions on the Cloud to Hundreds of Businesses, Healthcare Providers, Governments, and Non-For-Profit Organizations for more than 10 years.
Whether you are receiving payments for Bills, fees, Contributions, and more, Datatel has an IVR Payment Solution for your business.
IVR Solutions At Your Fingertips
IVR Surveys
Datatel provides you all the services that you require for a successful IVR Survey project execution. You can count on us to support you every step of the way! Design, Set-up, Hosting & Support.
Bill Reminders
Deliver friendly, automated payment reminders to your customers using a combination of automated voice (IVR) and text messages which are designed to accelerate your accounts receivable collections.
Outbound IVR
Datatel delivers ALL the services that your business will require for a successful Outbound IVR strategy execution: Development, Hosting, Implementation, Dedicated Application Support, and Management Services.
IVR Resources & Knowledge
Payment Security Guide
This guide is to provide you with a practical understanding of how these changes can impact your business and provides you with actionable tips to help you navigate through the complexities of PCI as it applies to collecting credit card payments over the telephone.
IVR Survey Preparation
If you’re looking to successfully execute your Customer Satisfaction IVR Telephone Survey to measure the success of your customer contact center in delivering quality service.
Execute your IVR Project
This guide covers the basic elements that you need to know before jumping into your IVR Project. It will help you successfully execute your IVR project and select the right vendor for the job.