For over 14 years we have helped businesses and organizations successfully execute their IVR projects, by delivering superior know-how, hosting and support services. We have refined a service delivery model that guarantees your successful IVR project execution.

How Datatel Can Help You...

We Deliver All The Services That Your Organization

Will Require For A Successful IVR Project Execution!

IVR Hosting
Providing you with the highest levels of service is our #1 priority. We ensure that your IVR applications run 24/7, and back our promise with a service level agreement. Read More»

IVR Development
Entrust your IVR project to a team of experts, with more than 14 years of experience, experts who have delivered 1000’s of successful project executions. Read More»

IVR For Payments
Affordable and easy to deploy Telephone IVR Credit Card payment platform on the Cloud, designed to help your business process Credit Card and ACH payments over the telephone 24/7. Read More»

IVR Credit Card and ACH Payment Solutions
Datatel’s Interactive Voice Response IVR Credit Card Payment Gateway helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements.Learn More

Datatel is a leading provider of Premium IVR (Interactive Voice Response) Hosted and Managed Services. Datatel’s IVR Services are employed by businesses and service providers to automate a wide range of customer and employee interactions, over the telephone.

• Automated IVR and SMS Payment Reminder Platform, TeleCollect, Increases On-time Payments
• Datatel's New SMS Mobile Receipts Increases the Convenience of IVR Payments For Callers
• Datatel IVR Credit Card and IVR ACH Payments on the Cloud Offers More Data Options to Interface with Accounting, CRM and Back Office Systems
• IVR Telephone Payments As A Service For Call Centers Adds Customer Satisfaction Surveys
• New IVR Telephone Payments As A Service To Help Print Media Publishers With PCI Compliance
• Datatel Telephone Payment Solutions Launches New ISO Partner Program
• Datatel Telephone Payment Solutions Partners With Caledon Card Services, To Deliver Credit Card Processing Through All Major Canadian Merchant Acquirer/Processors
• Datatel Delivers PCI Compliant Telephone Payment Solutions To Small - Mid Size Call Centers
• Datatel To Partner With Moneris Solutions, Canada’s Largest Payment Processor, To Deliver PCI Compliant Telephone Payment Solutions To Call Centers
• Hosted IVR Credit Card Payment Gateway Receives Heartland Payment Systems® Certification
• View All News»

Ivr Applications

Custom IVR Applications

IVR Surveys

IVR Surveys For Call Centers

IVR Credit Card Payment

Sales Lead Capture

Order Taking / Promotions

Outbound IVR Alerts

Outbound IVR Messaging

Outbound Bill Reminders

Outbound IVR Collections

Contests and Instant Wins

Resources

IVR White Papers & Guides

How To Successfully Execute Your IVR Project And Select The Right Vendor For The Job

A Quick Guide to IVR Surveys

IVR Surveys - A Quick Guide

Industry Applications - Highlights

Facilities Management

Field Employee Safety

Customer Satisfaction For Call Centers

Survey tool for Call Centers

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Whether you require an IVR hosting service provider, an IVR survey tool or IVR service development we can assist you. We are an IVR hosting service provider, providing IVR applications and IVR survey outsourcing. Serviced for IVR for credit card applications, IVR for contests/sweepstakes, IVR Surveys, knowledge testing or market research we provide IVR hosting services that work for your business.