Leading the Way in IVR and Communication Technology for Over 20 Years.
IVR For Payments
The Most Cost Effective & Flexible way to take payments from you customers by phone. Process Credit Card and eCheck payments over the telephone 24/7, All in a PCI Compliant Environment.
IVR For Healthcare
Indiviualized 1:1 patient communication and engagement with patients. Interact and send alerts to patients via automated voice surveys/dialogues, e-mails, voice messages and text messages.
IVR Hosting & Development
Entrust your IVR project to a team of experts, with more than 20 years of experience, experts who have delivered 1000’s of successful project executions.
IVR Payment Solutions
Credit Card & eCheck Processing by Phone
Datatel has been providing IVR Payment Solutions on the Cloud to Hundreds of Businesses, Healthcare Providers, Governments, and Non-For-Profit Organizations for more than 10 years.
Whether you are receiving payments for Bills, fees, Contributions, and more, Datatel has an IVR Payment Solution for your business.
IVR Solutions At Your Fingertips
IVR Surveys
Datatel provides you all the services that you require for a successful IVR Survey project execution. You can count on us to support you every step of the way! Design, Set-up, Hosting & Support.
Bill Reminders
Deliver friendly, automated payment reminders to your customers using a combination of automated voice (IVR) and text messages which are designed to accelerate your accounts receivable collections.
Outbound IVR
Datatel delivers ALL the services that your business will require for a successful Outbound IVR strategy execution: Development, Hosting, Implementation, Dedicated Application Support, and Management Services.
IVR Resources & Knowledge
IVR Payments Simplified
A Complete Guide for a Successful IVR Payments Implementation
Provides a framework to achieve your IVR Payments project objectives. You will avoid many common mistakes and be able to focus on getting the most from your Pay-By-Phone / IVR Payments implementation.
IVR Survey Guide
Tips to Help You Create a Customer Satisfaction IVR Survey
This workbook will help you to overcome the challenges of preparing and selecting the most effective customer satisfaction IVR survey questions, successfully execute your IVR Survey in record time and more!
Payment Security Guide
For Businesses Processing Credit Card Payments Over The Telephone
This guide provides you with a practical understanding of how PCI can impact your business when collecting credit card payments over the telephone.