Designed for marketing professionals, TeleContest delivers all the tools necessary to successfully execute and manage telephone-based contests, such as Instant Wins and Sweepstakes.
Higher marketing impact, flexibility, cost effectiveness, and real-time results are the driving forces behind Datatel’s TeleContest IVR Solution.
- Automates participant information processing
- Manages prize allocation
- Reports activity and results in real-time and delivers this information to your desktop
- Eliminates the need for time-consuming and resource-demanding mail-in contest processing
- Built-in web based transcription utility
- Real-time data extraction tools [in multiple formats: CSV, Excel]
- Optional data push module – with XML gateway
- Available to all consumers by capitalizing on the most widely used technology – the telephone
Support and Technology
We understand how important it is to have a partner you can count on, That’s why we’re there for you every step of the way! Our professional services and support team are ready to serve you when you need it.
- Dedicated Account Management/Support Team
- 24/7 Program Monitoring
- Professional Support Team
- Real-Time Program Administration and Monitoring
- Specialized Telecommunication, IVR, Text Messaging and Data Facilities
- Web-Based Reporting and Data Delivery
As a hosted solution, customers avoid the risk and expense of large capital investments in hardware and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support, without having to be concerned about maintenance or obsolescence.