Designed for marketing professionals, TeleContest delivers all the tools necessary to successfully execute and manage telephone-based contests, such as Instant Wins and Sweepstakes.
Higher marketing impact, flexibility, cost effectiveness, and real-time results are the driving forces behind Datatel’s TeleContest IVR Solution.
Highlights:
- Automates participant information processing
- Manages prize allocation
- Reports activity and results in real-time and delivers this information to your desktop
- Eliminates the need for time-consuming and resource-demanding mail-in contest processing
- Built-in web based transcription utility
- Real-time data extraction tools [in multiple formats: CSV, Excel]
- Optional data push module – with XML gateway
- Available to all consumers by capitalizing on the most widely used technology – the telephone
Support and Technology
We understand how important it is to have a partner you can count on, That’s why we’re there for you every step of the way! Our professional services and support team are ready to serve you when you need it.
- Dedicated Account Management/Support Team
- 24/7 Program Monitoring
- Professional Support Team
- Real-Time Program Administration and Monitoring
- Specialized Telecommunication, IVR, Text Messaging and Data Facilities
- Web-Based Reporting and Data Delivery
As a hosted solution, customers avoid the risk and expense of large capital investments in hardware and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support, without having to be concerned about maintenance or obsolescence.
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”