Miami, Florida/Toronto, Ontario – April 23, 2012
Datatel Communications Inc/Datatel Inc in Canada, a leader in PCI IVR Telephone Payments As A Service, announced today a suite of solutions specifically designed to help print media publishers address PCI compliance when taking credit card payments over the telephone.
Datatel focuses in developing industry specific IVR Telephone Payment Solutions, which are PCI-DSS compliant, and delivered as a service.
Datatel helps publishers to address specific Payment Card Industry security requirements (PCI-DSS), by providing a simple to implement solution to offload the collection and transmission of sensitive credit card information collection from live agents, and internal Interactive Voice Response (IVR) systems. In addition, if live agents do not work 24/7, publishers can extend self-service payment options to its subscribers and advertising clients day or night.
Media publishers can significantly reduce costs and time of implementation, by employing IVR credit card processing templates designed specifically for this industry. Furthermore, Datatel supports all major processors and acquirers in North America through its payment gateway partnerships, publishers can continue using their existing merchant account relationships and maintain negotiated credit card transaction rates.
Credit Card payment security requirements (PCI-DSS) are driving costs up for print media publishers, who employ customer service agents as their primary method to interact with customers, and collect credit card payments for subscriptions, advertising and classified ads said Barnard Crespi Co-CEO of Datatel. He also said,
businesses are becoming very frustrated dealing with the complexities of PCI, and the rising costs. We help them reduce the the complexity, thus reducing costs of associated to PCI, when addressing credit card transactions that take place over the telephone
Datatel delivers complete suite of IVR Telephone Payment solutions, which removes the handling of sensitive credit card information by sales, service delivery, customer service agents and in-house self service IVR, helping achieve PCI compliance. Delivered as a Service there Is no software or hardware to buy, and with dozens of industry specific models to choose from, implementation is quick and cost effective. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com.