Datatel Telephone Payment Solutions Launches New ISO Partner Program

News Release

Miami, Florida – January 18, 2012

Datatel Communications Inc., a leader in hosted Interactive Telephone Payment Solutions (IVR), announced today it has expanded its ISO Partner Program, to help Independent Sales Organizations (ISOs) in the credit card business to expand in to new revenue areas.

The new program announced today, builds tighter collaboration between Datatel and ISO’s by proving a wider portfolio of Telephone Payment solutions, extensive learning resources, and advanced marketing tools.

Datatel’s Hosted IVR Telephone Payment solutions, providing organizations with a safe, fast, convenient and affordable way to accept credit cards and other electronic payments over the phone 24/7 364. With support for all major credit card acquirer and processors, it enables ISO’s to on-board existing and new clients painlessly. The solutions are fully compliant with the Payment Card Industry’s (PCI) stringent security standards.

This partner program represents our continued commitment to deliver innovative payment solutions to ISOs and businesses across North America, said Barnard Crespi, Co-CEO, at Datatel Communications Inc.

Datatel’s PCI ready, Telephone Payment Solutions are hosted, thus implementation does not require special hardware or software licenses, or customized development. Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation. The high cost of a PCI remediation is avoided as Datatel’s Hosted solution works outside the company’s premises/firewall thus addressing many compliance requirements.

About Datatel

Datatel helps businesses and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit

Media Contacts:
Barnard Crespi
800-831-6660 x251
[email protected]

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Gerry Henstra, CEO, Henstra Business Solutions

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Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance