By using the workbook, businesses are able to avoid many common mistakes and focus on optimizing their callers’ experience for higher completion rates. With valuable survey question lists, welcome/goodbye messages and a fillable template, businesses are provided with an easy-to-follow guide to draft their own survey to meet their specific needs.
The Customer Satisfaction IVR Survey Workbook is a complimentary offer from Datatel.
Datatel is a leading provider of Secure IVR (Interactive Voice Response) Services on the Cloud. Datatel’s IVR Services are employed by businesses, healthcare providers, research institutions, government and service providers to automate a wide range of caller interactions over the telephone – including payments, voting, surveys, patient communications, and employee tracking applications among others.
Datatel’s IVR success comes from over 26 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility, and security. As a Cloud platform, Datatel maintains all infrastructures, reducing expenses and ensuring rapid and worry-free implementation.
For additional information, please visit http://www.datatel-systems.com.
800-831-6660 x 255