Datatel Announces New Pay-By-Phone xPress Editions Optimized for Authorize.Net

News Release

January 15, 2019

Datatel Communications Inc., a leader in IVR Payments / Pay-By-Phone, today announced the release of new Pay-By-Phone xPress Editions, optimized for users, for SMB and small healthcare providers.

Designed to meet the demands for increased security and lower operational costs, Datatel’s Pay-By-Phone xPress can be branded to the specific business needs of SMB and small healthcare providers. Delivers easy to implement Pay-By-Phone functionality which enables SMB’s and healthcare providers to process payments by phone 24/7 without the need for live staff or specialized software.

Datatel’s CryptoIVR has been widely adopted by medium and large businesses and we are thrilled to extend a wider range of subscription plans to address the needs of smaller businesses with the same level of security and cost effectiveness

Originally introduced more than 10 years ago, Datatel’s CryptoIVR™ has been successfully deployed across hundreds of large businesses, healthcare providers and utilities. As part of Datatel’s dedication to meet increased demands for secure Pay-By-Phone transactions Datatel now offers to SMB’s and small healthcare providers:

  • Pay-By-Phone 24/7 Automated Payment Processing delivers fast, cost effective and secure transaction processing originating from any land-line or mobile phone
  • HIPAA Add-on – Delivers a HIPAA compliant option for small healthcare providers wanting to process bill payments over the telephone 24/7
  • TXT Message Payment Receipts – Delivers instant payment confirmation to callers mobile phones
  • Authorize.Net Optimization – Delivers a quick to implement Pay-By-Phone solution that can be connected to any Authorize.Net gateway and merchant account

To meet the needs of SMB and small healthcare providers Datatel’s new subscription editions offer secure, powerful, flexible, cost-effective Pay-By-Phone / IVR Payments

Datatel’s Pay-By-Phone xPress is part of Datatel’s long history of dedication to meeting the security and regulatory requirements (Such as PCI and HIPAA compliance) of it’s clients. It also incorporates IVR application level encryption (CryptoIVR) unique to the IVR Technology space. The solution is continuously updated and enhanced to support security, features and card brand mandates as part of standard product enhancements.

Datatel PBP xPress is an exciting solution for small business and healthcare providers requiring more automation, speed, and 24/7 payment processing and we are thrilled to offer more options for merchants, Barnard Crespi Co-CEO said.

About Datatel

Datatel  delivers innovative software and voice communication solutions to help our clients become more agile, profitable, and successful.

Datatel’s Pay-By-Phone /  IVR Payments  SaaS Platform provides businesses with the most robust and cost-effective way to securely and easily process credit card payments 24/7 over the phone, in a PCI Compliant environment.

Datatel has been providing IVR Payment Solutions on the cloud to hundreds of businesses, healthcare providers, governments, and non-profit organizations for over ten years.

Datatel’s success comes from investing in its people, clients, and technology. With a focus on innovation, Datatel has arrived to a service delivery model that guarantees its customers satisfaction.

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What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance