Miami, FL/ Toronto, Canada (May 28, 2025)
Datatel Communications Inc. / Datatel Inc. in Canada, a leading provider of secure IVR (Interactive Voice Response) payment solutions, is excited to announce a new integration with Paymentus, a premier electronic billing and payment platform. This collaboration enables businesses using Paymentus to leverage Datatel’s advanced CryptoIVR™ IVR Payment technology, offering customers a secure, automated, and 24/7 pay-by-phone experience.
This latest integration adds to Datatel’s growing list of supported platforms, extending its compatibility with a wide range of payment processors, billing systems, and enterprise software. Organizations already using Datatel benefit from its proven ability to integrate with multiple technologies and streamline payment operations across diverse industries.
Enhancing Payment Security and Efficiency
Businesses must balance operational efficiency with stringent security standards. Traditional phone payment methods often involve manual processes that expose companies to significant risks, such as data breaches and compliance issues. By integrating Datatel’s CryptoIVR™ with Paymentus, businesses can automate phone payments, ensuring that staff no longer handle sensitive credit card information. This shift not only enhances security but also streamlines operations and improves compliance with PCI DSS regulations.
Key Benefits of the Integration
- Automated, Secure Payments: Customers can make payments over the phone without live agent assistance, reducing the risk of human error and enhancing data security.
- PCI Compliance Simplified: By removing staff from the payment process, businesses can more easily meet PCI DSS requirements, reducing the scope and complexity of compliance efforts.
- Seamless Integration: The CryptoIVR™ solution integrates smoothly with Paymentus’ platform, ensuring a cohesive user experience and streamlined payment processing.
- Improved Customer Experience: Offering a secure and convenient payment option enhances customer satisfaction and trust.
About Datatel
At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure, and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services, Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers’ payment ecosystems and advocating for payment security standards globally.
Our success comes from investing in our people, our customers, our partners, and our technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.
About Paymentus
Go to: https://www.paymentus.com/about/
Learn More
To discover how this integration can benefit your business, please visit www.datatel-systems.com or contact us at 1-800-831-6660.
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
