Datatel and Secured Net Solutions Partner To Deliver Specialized Cybersecurity and Payment security services

News Release

Miami, Florida / Toronto, Ontario – Aug 27, 2019

Datatel Communications Inc.(Datatel Inc. in Canada), a leader in Payment Technology and IVR Payments, announced it has partnered with Secured Net Solutions Inc., a consulting firm specializing in cyber security to expand its service offerings to include a suite of specialized Cybersecurity and Payment security services across multiple industry verticals. The partnership will enable Datatel to offer its’ clients an enhanced portfolio of security services delivered by Secured Net’s team of experts including: PCI DSS Compliance Services, Penetration Testing, Vulnerability Assessment, Incidence Response, Forensics, Security Training and Managed Security Services.

According to Datatel’s Co-CEO, Barnard Crespi As a leading provider of payment technology and IVR Payments as a Service, Datatel is continuing to expand the solutions we bring to our customers, and our partnership with Secured Net allows us to bring another best of breed partner to the markets we service.

Our partnership with Datatel helps us leverage many of Datatel’s expertise, expand our market footprint and access new market verticals according to Steve Porter, President at Secured Net. It is our goal to ensure clients are prepared for the ever-changing Cybersecurity and payment security landscape, and this partnership is a major step in accomplishing our business objectives.

About Secured Net

Secured Net Solutions is a boutique consulting firm specializing in cyber security. Our team’s depth of expertise and breadth of capability in advanced technology is founded upon real-world project experience, combine with solid technical training and continuous skill development. Our philosophy and core business aligns directly with the critical components required to assist clients in establishing a more secure infrastructure and overall security posture.

About Datatel

Datatel delivers innovative payment software and secured voice communication solutions to help our customers become more agile, profitable, and successful.

Datatel’s Pay-By-Phone/ IVR Payments  As A Service provides businesses with the most robust and cost-effective way to securely and easily process credit card payments 24/7 over the phone, in a PCI Compliant environment.

Datatel has been providing IVR Payment as a Service and Payment automation technology to hundreds of businesses, healthcare providers, governments, and non-profit organizations for over ten years.

Datatel’s success comes from investing in its people, clients, and technology. With a focus on innovation, Datatel has arrived to a service delivery model that guarantees its customers satisfaction.

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What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance