Datatel Announces Cybersource | A Visa Solution Payment Gateway is now available on Curb&Go Remote Payment and Curbside Pick-up Solution

News Release

Miami, Florida / Toronto, Ontario (September 24, 2020) – Datatel Communications Inc. / Datatel Inc. in Canada, a leader in IVR Payments and Payment Technology for over 20 years Announced support for Cybersource | A Visa Solution Payment Gateway on its Curb&Go™ Remote Payments, Communication and Curbside Pick-up solution.

DatatelPay Curb&Go™ provides retailers of any size with a unified solution for remote payments, communication and Curbside pick-up that is both secure and simple to implement and operate. DatatelPay Curb&Go™ automates communication with shoppers through email and TXT messaging, freeing-up valuable time so merchants can run their business. Shoppers receive instructions on how to pay and notifications when their order is ready to be picked-up as well as the ability to check on the status of their order. DatatelPay Curb&Go™ was built with retail curbside pick-up in mind leveling the playing field with a feature rich solution that every retailer can afford!

One of the key features of Curb&Go™ is that it offers the flexibility of directing payments to multiple merchant accounts, which is essential for retailers with multiple locations. The Cybersource gateway makes the process of managing multiple merchant accounts incredibly easy. This is why we chose to add the Cybersource payment gateway support to Curb&Go™ Said Barnard Crespi, Datatel’s Co-CEO.

With DatatelPay Curb&Go™

  • Retail merchants can initiate remote payments from an easy to use on-line merchant portal.
  • Provides merchants with an Omni-channel platform that allows them to direct shoppers to an On-Line Payment-Link and/or Automated 24/7 Pay-By-Phone.
  • Offers the flexibility of directing payments to multiple merchant accounts, which is especially important in the retail space, where each store may have a unique merchant account.
  • Provides merchants with a Multi-channel automated communication with shoppers via Email and TXT messaging
  • Multi location messaging – merchants can tailor messaging to each of their stores with a built-in content editor so they can brand it to their business needs
  • Built-in reminders enable merchants to trigger reminders to customers when they haven’t received payment or when the order has not been picked-up
  • Advanced Pick-up notifications with QR Code that merchants can read at the Pick-up location using any iOS or Android device (no special software required).
  • For added security and safety – Curb&Go™ offers instant verification codes that can be sent to the shoppers mobile phone via TXT Message

About Datatel

Twenty-four years ago, we launched Datatel with the vision to deliver innovative payment software, and secure IVR communication solutions to help our clients become more agile, profitable, secure, and successful.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers’ satisfaction

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What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance