Text. Call. Donate. It’s that easy.
TXT 2 DONATE allows your donors to initiate a secure donation payment via a text.
Donors can initiate a donation payment anytime, 24/7, via a text and pay over the telephone in a secure environment. Implementation is quick and simple with donation specific templates and there are no lengthy application processes as you can use your existing Global Payments merchant account. You will receive your own toll-free number which is branded to your organization, offering your donors a seamless experience.
Every time a donor makes a donation, they receive a receipt of payment delivered directly to their mobile phone via SMS. At the same time, you receive an email which includes the donor’s name and address, notifying you that the payment has been completed.
The process is simple:
- Your donor texts their name and address to the number you publish. You will receive your own branded payment line.
- They will receive a text response with a telephone number (which we provide) and a unique payment code.
- They call the number provided in the text message, input the payment code and follow the prompts to enter their donation amount and credit card information.
- After the call is complete, a donation payment confirmation is sent to their mobile phone via a text message
- You receive confirmation of each donation (including donor information), which is deposited to your merchant account.
The Advantages
- Add another fundraising channel to increase revenue
- Reduce missed opportunities to collect donations
- Instant, hassle-free way for you to collect donation payments
- Donors can make payments anytime, 24/7
- Easily track each donation payment
- Potential to significantly expand donor base
- No paperwork – all done securely via the phone
- Low cost and easy to implement
- And More…
Regardless of whether your charity processes 50, 100, 250 or more donation transactions per month:
✓ Works from any mobile phone
✓ No Hardware or Software to Buy. It’s a Service.
✓ Keep Your Existing Merchant Account
✓ Custom Voice Prompts
✓ SMS Payment Receipt Sent to Your Donor’s Mobile Phone
✓ PCI Compliant
Special discounted pricing for registered charities available.
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”