For Home Maintenance Service Companies

Text. Call. Pay. It’s that easy.

TXT 2 PAY for Home Maintenance Service Companies allows your customers to initiate a secure payment for services by sending a text message.

If you provide maintenance services in the homes of customers such as plumbing, installations, appliance repair and other home maintenance services, you can securely accept payments from customers on the spot using TXT-2-Pay.

Customers initiate a payment for an invoice at the time the services are delivered, via a text and pay over the telephone in a secure environment. Your customers will receive a payment receipt instantaneously. Implementation is quick and simple with templates designed specifically for home maintenance service companies – and there are no lengthy application processes as you can use your existing merchant account. You will receive your own toll-free number which is branded to your company, offering your customers a seamless experience.

The process is simple:
  1. As soon as you complete the delivery of your service, your customer texts your invoice # to the number you provide. You will receive your own branded payment line.
  2. Your customer receives a text response with a telephone number and a unique payment code associated to their account.
  3. They call the number provided in the text message, input the payment code and follow the prompts to enter their payment amount and credit card information.
  4. After the call is complete, an invoice payment receipt is sent to their mobile phone via a text message.
  5. You receive confirmation of each payment including transaction information.
The Advantages
  • No hardware or software to install.
  • Accelerate the payment collection process before technicians leave the site
  • Eliminate the risks and costs of delayed payment collections
  • Instant, hassle-free way for you to collect payments for services delivered
  • Easily track each payment
  • Works from any mobile phone
  • Custom voice prompts
  • PCI compliant
  • SMS Payment receipt sent to your customer’s mobile phone
  • Low cost and easy to implement

Contact us regarding your specific requirements for Enterprise and Custom Solutions.

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What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance