Talk to a Specialist

IVR Payment Solutions For Insurance Companies

PCI Compliant - Designed specifically for Insurance companies, allowing for rapid implementation, in days - not weeks or months

Datatel's PCI Compliant IVR Payments Solutions, provide your business with the most Robust and Cost-Effective way to securely and easily process policy payments over the telephone 24/7, as well as remove your employees from handling credit card information while seamlessly plugging into your existing merchant account and business systems.

With templates designed specifically for Insurance companies, we can help you achieve a quick and cost-effective implementation. Your customers can pay their bills by phone, while minimizing the effort and cost involved to you of achieving PCI compliance.

Designed For Insurance Companies:

  • Removes Your Live agents from collecting sensitive credit card information
  • Templates designed specifically for Insurance companies, allowing for rapid implementation, in days, not weeks or months
  • Self-Service and Agent Assist. Modules, supporting multiple caller touch points
  • Accept all major Credit Cards, Debit and ACH/eCheck payment options
  • Securely Store Tokenized Credit Cards for Future Payments
  • Simple data exchange and integration to your business systems, ERP, CRM & Billing systems for Policy Account Look-Up,Balance Presentment and payment reconciliation
  • Pre-Built Connectivity to major payment gateways. Use your existing merchant account and gateway integration
  • Many more features designed exclusively for Insurance providers

Feature Rich to Meet Your Needs


Select from pre-built templates with configurable options for a wide range of business applications and industries



Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments in a PCI Compliant environment



Connectivity to all major payment gateways in the US and Canada, allowing you to continue using your existing merchant account



Simple to implement API for real-time exchange of information with your accounting and CRM systems



Branding to your business with custom voice prompts using Professional Voice Talent

Sms Receipts


Providing your callers the option to receive an SMS Payment Receipt, sent directly to their mobile phone

Payment Flows


Agent Assisted & Self Service IVR Payment call flows



Real-time reporting and analytics

Language Support


Multi-language Support

We’re Here to Help

Call 1 800 831 6660

What our clients are saying about us

My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.

Ryan McCullough
Marketing Manager, Aegon Direct