How To Successfully Execute your IVR Project and Select The Right Vendor for the Job

Dear Business & Technology Professional,

Successfully executing an IT project is no easy task, and making the right vendor selection decision can be even more difficult.

You can however, limit your risk, by being well informed, knowing what questions to ask, and understanding all your options.

My name is Barnard Crespi, Datatel’s CEO, and I want your IVR Project to be a success. I have written this guide “How To Successfully Execute your IVR Project and Select The Right Vendor for the Job.” to help you through the process.

After reading this guide, you may decide that there is a better fit or option for you other than the one our company can has to offer. However, this works for us, because we want you to know that you have made the right decision, the one that will help you succeed.

This guide covers the basic elements that you need to know before jumping into your IVR Project. You can be building one of 100’s of application models; however, the same principles still apply.

Account Inquiry Systems – Credit Card Activations – Contests and Sweepstakes – Corporate Voice Portals – Customer Surveys – Customer Loyalty Programs – Dealer/Store Locators – Employee Reward and Retention Programs – Employee Recruiting and Screening – Employee Satisfaction Surveys – Event Registration Market Research Surveys – Product Ordering and Fulfillment – Promotional Programs – Medical Surveys…

Your experience can significantly change for the better, once you have the confidence that you have chosen the right IVR project implementation approach, and chosen the right vendor for the job. I invite you to request this FREE Guide, “How To Successfully Execute your IVR Project and Select The Right Vendor for the Job”. It will help you to identify the IVR model that is best for your business, from a business perspective.

Click To Download the Complete 11 Page Complementary Guide

Barnard L. Crespi
Datatel Inc/Datatel Communications Inc

You are probably thinking, so why are these people giving away such valuable information for free? Is it any good, or is it just a shameless sales pitch?

There are several reasons why we are giving this away:

  • Over 80% of people who we talk to, have never managed an IVR project. They are going to spend a pile of money on a project, without knowing how to ensure its successful. This guide will show you how ensure your money does not go to waste.
  • Of course nobody’s going to hire an IVR service provider, unless they’re convinced that we really know what we are talking about. Read the guide and decide for yourself.

This is solid information that you can use right away.


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    What our clients are saying about us

    “Never any issues with you guys! Things just work.”

    Gerry Henstra, CEO, Henstra Business Solutions

    “Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

    Jeff Boatman, Global Client Solutions

    “We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

    IT Manager

    “I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

    Joe Grossman, Sr. Vice President, 121 Direct Response

    “My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

    Ryan McCullough, Marketing Manager, Aegon Direct

    “Great team to work with. I look forward to utilizing some additional capabilities in the future.”

    Bob Griffin, VP of Operations, MedA/Rx

    “We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

    Director of Student Accounts

    “We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

    Anne Pennell, VP, Customer Services Operations, Standard Life

    “This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

    Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance