Impacts and Results for the Client
The City of Winnipeg’s collaboration with Datatel resulted in a significant impact on its operations, particularly in the transition to a new payment processing system. By adopting Datatel’s recommended approach, the city experienced numerous benefits:
A dramatic reduction in both effort and time required for migration, with the entire token migration project completed in under four weeks from its initiation. This rapid execution was a notable departure from industry norms, where similar projects often span several months.
Minimized project risk through the employment of Datatel’s comprehensive solution, including the use of ‘FinGear‘. This allowed for the migration to be completed within hours after receiving the token extraction file, thereby enabling the City to maintain uninterrupted service delivery.
The ability to efficiently transition to the new payment processing partnership without any prolonged delays, leading to the prompt activation of their new system. This transition enabled the City to begin processing transactions through the new system much faster than anticipated, avoiding the typical delays and complexities often associated with such transitions.
The project provided flexibility to municipal resources by avoiding a lengthy migration project.