Implementing Automated Pay-By-Phone together with your merchant account can help your medical practice process patient payments 24/7 over the telephone, reduce operational costs, reduce the load on your administration/billing team, improve invoice-to-cash time, meet PCI and HIPAA compliance requirements.
With the assistance of this guide, you will have a framework to evaluate and implement an Automated Pay-By-Phone for your practice. You will avoid many common mistakes and be able to focus on getting the most from your Pay-By-Phone implementation maximizing efficiency and cost savings to your practice.
Included in this guide you will find:
- Pay-By-Phone (IVR Payments) The Basics
- A Few Examples
- Pay-By-Phone Simplified: An overview of the key elements
- Identifying Your Needs: questions that will help you get ready for your implementation.
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”