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IVR Payments For Medical Practices

HIPAA & PCI Compliant IVR Designed For Payments. Process Credit Card for Bill Payments Over the Telephone 24/7 Securely and Efficiently. It’s Fully Automated!

Datatel’s IVR Payments Platform on the cloud provides your practice with the most robust and cost effective way to securely and easily process credit cards for bill payments 24/7 over the Telephone, in a PCI & HIPAA Compliant environment.

With templates designed specifically for medical practices implementation is quick and simple and there are no lengthy application processes as you can keep your existing credit card merchant account. Your patients can pay their bills using their credit card, 24/7.

Every time a patient pays one of their bills to you, they have the option to receive a receipt of payment delivered directly to their mobile phone via SMS. At the same time, you have real-time access to every call and payment transaction.

Designed For Medical Practices

  • Branded To Your Practice: Branding to your practice with custom voice prompts using professional voice talent
  • Secure: HIPPA & PCI Compliant: Encrypted Interactive Voice Response Technology (CryptoIVR) designed just for payments
  • Configurable: Select from pre-built templates with configurable options to meet your practice needs
  • SMS Receipts: Your patients can opt-in to receive an SMS Payment Receipts sent to their mobile phone
  • Reporting: Real-time reporting and analytics

Feature Rich to Meet Your Needs

CONFIGURABLE

Select from pre-built templates with configurable options for a wide range of business applications and industries

Secure

SECURE

Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments in a PCI Compliant environment

Connected

CONNECTED

Connectivity to all major payment gateways in the US and Canada, allowing you to continue using your existing merchant account

Integrated

INTEGRATED

Simple to implement API for real-time exchange of information with your accounting and CRM systems

Branded

BRANDED

Branding to your business with custom voice prompts using Professional Voice Talent

Sms Receipts

SMS RECEIPTS

Providing your callers the option to receive an SMS Payment Receipt, sent directly to their mobile phone

Payment Flows

PAYMENT FLOWS

Agent Assisted & Self Service IVR Payment call flows

Reports

REPORTS

Real-time reporting and analytics

Language Support

LANGUAGE SUPPORT

Multi-language Support

We’re Here to Help

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What our clients are saying about us

Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.

Jeff Boatman
Global Client Solutions