Talk to a Specialist

IVR Payments For Medical Practices

HIPAA & PCI Compliant IVR Designed For Payments. Process Credit Card for Bill Payments Over the Telephone 24/7 Securely and Efficiently. It’s Fully Automated!

Datatel’s IVR Payments Platform on the cloud provides your practice with the most robust and cost effective way to securely and easily process credit cards for bill payments 24/7 over the Telephone, in a PCI & HIPAA Compliant environment.

With templates designed specifically for medical practices implementation is quick and simple and there are no lengthy application processes as you can keep your existing credit card merchant account. Your patients can pay their bills using their credit card, 24/7.

Every time a patient pays one of their bills to you, they have the option to receive a receipt of payment delivered directly to their mobile phone via SMS. At the same time, you have real-time access to every call and payment transaction.

Designed For Medical Practices

  • Branded To Your Practice: Branding to your practice with custom voice prompts using professional voice talent
  • Secure: HIPPA & PCI Compliant: Encrypted Interactive Voice Response Technology (CryptoIVR) designed just for payments
  • Configurable: Select from pre-built templates with configurable options to meet your practice needs
  • SMS Receipts: Your patients can opt-in to receive an SMS Payment Receipts sent to their mobile phone
  • Reporting: Real-time reporting and analytics

Feature Rich to Meet Your Needs


Select from pre-built templates with configurable options for a wide range of business applications and industries



Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments in a PCI Compliant environment



Connectivity to all major payment gateways in the US and Canada, allowing you to continue using your existing merchant account



Simple to implement API for real-time exchange of information with your accounting and CRM systems



Branding to your business with custom voice prompts using Professional Voice Talent

Sms Receipts


Providing your callers the option to receive an SMS Payment Receipt, sent directly to their mobile phone

Payment Flows


Agent Assisted & Self Service IVR Payment call flows



Real-time reporting and analytics

Language Support


Multi-language Support

We’re Here to Help

Call 1 800 831 6660

What our clients are saying about us

This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!

Kim Pace
Director Patient Accounts and Revenue, Chatham-Kent Health Alliance