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The Complete Guide To Successfully Executing Your IVR Survey Project

If this is your first IVR Survey Project you will want to know how you can get your IVR survey project off the ground quickly, utilizing best practices to optimize your callers’ experience and achieve higher completion rates.

You can take our 14 years of experience of executing successful IVR surveys and put it to work for you to make your IVR Survey project a success.

In fact, there is not a lot of science to writing an effective IVR Survey script, just apply a few simple principals and your response and completion rates can double, even triple.

This guide covers:

  • The basics of IVR Survey script writing.
  • How to quickly transition your web survey or paper survey content, to work on a IVR environment.
  • How to time your survey.
  • What you can incorporate in your IVR survey strategy to quickly increase your survey participation and completion rates.
  • How to embed advanced skip logic into your IVR survey.
  • The most effective ways to manage open ended questions, so you can save 100’s of hours in transcribing open ended responses.
  • What questions you should be asking your IVR Survey provider.

Your experience can significantly change for the better once you have the confidence that you have chosen the right IVR project implementation approach and chosen the right vendor for the job. We invite you download our Complimentary Guide, A Quick Guide to IVR Surveys Getting it Right the First Time.

  • Just fill out the request form at the end of this page and you will get it right away
  • You can also contact a IVR Specialist at: (800) 831-6660
  • Or E-mail our sales team directly

We pledge NEVER to spam you or to share your email address with anyone.

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Phone: 800.831.6660
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From Our Clients
"My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage.
Thank you for a well executed campaign that was launched on time and on budget!"
Ryan McCullough
Marketing Manager
Aegon Direct

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Whether you require an IVR hosting service provider, an IVR survey tool or IVR service development we can assist you. We are an IVR hosting service provider, providing IVR applications and survey outsourcing. Whether IVR for credit card applications, IVR for contests/sweepstakes, knowledge testing or market research we provide IVR hosting services that work for your business.