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News Release

Datatel Announces CyberSource | A Visa Solution Payment Gateway is now available in all of its IVR Payments Editions

June 10, 2020

Datatel Communications Inc., a leader in IVR Payments and Payment Technology for over 20 years announced today that the CyberSource | A Visa Solution payment gateway is now available on all its IVR Payment DatatelPay-By-Phone Editions.

As businesses across all verticals turn to multiple forms of distant payment channels in a manner that addresses the need for ongoing social distancing, redeploy staff to work from home and manage PCI Compliance, the adoption of Pay-By-Phone IVR Payments for both 24/7 Customer Self Service and solutions that remove agents from collecting credit card information has increased at a rapid rate.

We are laser focused on simplifying how businesses implement IVR Payments, including making it effortless to add payment technology which will help them service their customers 24/7, and support their current business processes when it involves taking payments by phone Said Barnard Crespi Datatel’s Co-CEO.

The CyberSource | A Visa Solution payment gateway is currently available on the DatatelPay-By-Phone xPress Plus and PRO editions which support a wide range of payment processors making it seamless for businesses to add Pay-By-Phone payment functionality without having to change payment processors.

The DatatelPay-By-Phone suite of services offers many advantages, including:

  • Customers can securely make payments by phone 24/7
  • Works with staff that are being re-deployed to work from home - eliminating the need for them to handle credit card data
  • Complies with PCI security standards
  • Transactions flow seamlessly into merchants’ CyberSource account with no changes
  • Many editions to choose from for SMB & Enterprise customers
  • Rapid implementation as a service
  • And many more

It is our mission to ensure that our customers are equipped to respond quickly and efficiently in these rapidly evolving times. Adding CyberSource | A Visa Solution to our available payment gateways helps us extend services to a wider range of customers with unique requirements said Barnard Crespi, Co-CEO at Datatel.

About Datatel

Twenty-four years ago, we launched Datatel with the vision to deliver innovative payment software and secure voice communication solutions to help our clients become more agile, profitable, secure, and successful.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers’ satisfaction.