Cloud Pay-By-Phone Platform
For Your Business

IVR Designed for Payments

Datatel’s IVR Payments Platform on the cloud provides your business with the most Robust and Cost Effective way to securely and easily process Credit Card payments 24/7 over the Telephone, in a PCI Compliant environment.

Datatel has been providing IVR Payment Solutions on the Cloud to Hundreds of Businesses, Healthcare Providers, Governments, and Non-For-Profit Organizations for over 10 years.

Whether you are receiving payments for Bills, fees, Contributions, and more, Datatel has an IVR Payment Solution for your business. Implementation is quick and simple with industry specific templates.

IVR Payment Methods

Post Live Agent Payments

Remove live agents from handling sensitive credit card information. Leaving your customers confident that their information is safe and secure in a PCI Compliant environment.

Caller Self Service Payments

Provide your customers the ability to make payments over the telephone using their credit card 24/7. You can direct calls from your business phone system or provide a direct dial number. Its quick, cost effective and secure, in a PCI compliant environment.

IVR Credit Card Processing Simplified

Configuration

Branded to your organization. Select from a wide range of pre-built IVR Payment templates, modules and configurable options to tailor your customers call experience to your specific needs.

Flexible Integration

Simple integration to your Billing & CRM systems for real-time look-up of invoice #’s, order #’s, account #’s and balance presentment to your callers.

Gateway Connectivity

Pre-Built Connectivity to major credit card gateways in the US and Canada. Use your existing merchant account

Configuration

Branded to your organization. Select from a wide range of pre-built IVR Payment templates, modules and configurable options to tailor your customers call experience to your specific needs.

Flexible Integration

Simple integration to your Billing & CRM systems for real-time look-up of invoice #’s, order #’s, account #’s and balance presentment to your callers.

Gateway Connectivity

Pre-Built Connectivity to major credit card gateways in the US and Canada. Use your existing merchant account

Feature Rich to Meet Your Needs

Configurable

CONFIGURABLE

Select from pre-built templates with configurable options for a wide range of business applications and industries

Secure

SECURE

Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments, in a PCI Compliant environment.

Branded

BRANDED

Branding to your business with custom voice prompts using professional voice talent

Sms Receipts

SMS RECEIPTS

SMS Payment Receipts sent to your customer’s mobile phone

Reports

REPORTS

Real-time reporting and analytics

Language Support

LANGUAGE SUPPORT

Multi-language Support

What our clients are saying about us

Director of Student Accounts

We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years
  

REQUEST A QUOTE OR DEMO

Our Commitment to your Success starts long before your Partnership with Datatel begins. Our Specialists are here to help you with any of your inquiries or requests.

Please contact us through any of the convenient methods below, or complete the Quick Contact form and a Specialist will respond to your inquiry within 20 minutes.