PCI Compliant IVR Payments As A Service

IVR Credit Card Processing As A Service

Removes the handing of all sensitive credit card information from your staff and provides your customers with 24/7 payments by phone!

Datatel’s CryptolVR™ IVR Payments empowers you to securely accept your customer’s payment information by telephone with no need for your staff and business to ever handle any credit card information!

CryptoIVR™ works seamlessly with your existing payment gateway/processor account offering you a wide range of options and features to meet your payment processing needs, budget, and meets the highest security standards. All in a PCI-compliant environment.

Choose The CryptoIVR™ Model That’s Right for Your Business!

Whether your objective is to remove the handling of sensitive credit card information from your staff, or to offer your customers an easy self-serve option to securely pay by phone or store their card for future use, Datatel has a CryptoIVR IVR Payment Edition that’s right for you:

• Self-Service offers your customers the convenience of automated self-serve payments by phone - 24/7/365
• Agent Assist lets your agents assist customers and accept payments without handling any credit card information

IVR Payment Editions For Any Size Business

Datatel’s CryptoIVR™ offers an edition to fit every business need and budget. You can select PRO to build a unique phone payment or tokenization process or select the LITE or xPress editions for an out-of-the box solution that’s fast to deploy and on a budget that any business can afford. No matter which edition you choose, you’ll get an enterprise grade CryptoIVR IVR Payment application that’s robust, secure, and scalable!

Whether you are receiving payments for bills, fees, contributions, and more, Datatel has an IVR Payments Solution for your business. Implementation is quick and simple with industry-specific templates.

IVR Designed For Payments:

• PCI Complaint, Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments
• Self-Service and Agent Assist IVR Payment Modules
• Standard and customizable templates for a wide range of business applications and industries.
• Connectivity to major Payment Gateways and Credit Card Processors in the US and Canada, allowing you to continue using your existing merchant account

IVR Payments Simplified

Branded to your business, our wide range of pre-built and configurable modules lets you tailor the call experience to your specific transaction needs.

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Simple data exchange options with your business for account look-up, presenting balances and reconciling transactions are available in both real-time or by a daily file transfer.

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Pre-Built Connectivity to multiple Payment Gateways and Processors lets you use your existing merchant account.

Branded to your business, our wide range of pre-built and configurable modules lets you tailor the call experience to your specific transaction needs.

Simple data exchange options with your business for account look-up, presenting balances and reconciling transactions are available in both real-time or by a daily file transfer.

Pre-Built Connectivity to multiple Payment Gateways and Processors lets you use your existing merchant account.

Feature Rich to Meet Your Needs

• Configurable modules for a wide range of needs
• Choose from Self-Serve (24/7), Agent Assist or Transfer Automation
• Choose how you Process Credit Card Payments, Pre-Auth, ACH, Tokenize Cards, Service Fees, Multi-MID processing, and more
• Present callers with Total Amount Due, Past Due Amounts, or Minimum Amount Due
• Configure options to accept Full, Partial, Past Due, Variable or Minimum Amounts and set handling for Overpayment and Cash-Only Accounts...
• Voice Messaging is branded to your business, recorded by professional voice talent
• Simple options for data exchange with your business systems Including Real-time via API or daily batch data exchange
• TXT Message Receipts sent to your customer’s mobile phone
• Many more options...

CONFIGURABLE

Select from pre-built templates with configurable options for a wide range of business applications and industries

SECURE

Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments in a PCI Compliant environment

CONNECTED

Connectivity to all major payment gateways in the US and Canada, allowing you to continue using your existing merchant account

INTEGRATED

Simple to implement API for real-time exchange of information with your accounting and CRM systems

BRANDED

Branding to your business with custom voice prompts using Professional Voice Talent

SMS RECEIPTS

Providing your callers the option to receive an SMS Payment Receipt, sent directly to their mobile phone

PAYMENT FLOWS

Agent Assisted & Self Service IVR Payment call flows

REPORTS

Real-time reporting and analytics

LANGUAGE SUPPORT

Multi-language Support

Quick & Easy Implementation