News Release
Datatel Announces Further Expansion in to Canada. IVR Services Tailored to the Canadian Market.
Toronto, ON / Weston, Florida January 30, 2007 – DATATEL, a leader in IVR Hosted, Managed Services and Telephony Automation Solutions, announced today that it will be further focusing their efforts in expanding IVR hosted solutions for the Canadian market. This initiative will provide Canadian businesses and organizations, with solutions tailored to the Canadian marketplace.
Datatel provides countless solutions that help businesses and organizations automate a wide range of telephone interactions with customers and employees. These include Surveys, Order Processing, Lead Generation, Contests, Promotions, Payment Processing, Billing, and 100's of other business applications, in a hosted, managed environment.
For over 12 years, Datatel has been providing Hosted IVR solutions to both the US and Canadian market. The same solution configurations offered in the US were offered in Canada, now Canadian businesses can have access to solutions which are tailored to “Canadian” needs.
With a significant Canadian infrastructure and professional services footprint, Datatel can receive traffic from any Canadian carrier, can link to Canadian payment processing providers, interface with Canadian mobile operators, and provide solutions tailored to regional needs..
As a hosted solution, customers avoid the risk and expense of large capital investments in custom development and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support – without maintenance or obsolescence worries. By avoiding the time commitment of dedicating development resources, hardware purchases and configuration, customers enjoy rapid solution deployment.
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About Datatel: (www.datatel-systems.com)
Datatel is a leading provider of Premium IVR (Interactive Voice Response) Hosted and Managed services.
Datatel’s Premium IVR Services are employed by business and service providers to automate a wide range of customer and employee interactions over the telephone.
We deliver all the services that your organization will require for a successful IVR strategy execution: Planning, Design, Development, Implementation, Hosting, Dedicated Application Support and Management Services.
Our quality people, people who take responsibility, plus superior service and technology, guarantee that your IVR goals are met, and that you are fully satisfied.
Datatel’s IVR success comes from over 12 years of research, development and continuous improvement in delivering IVR service models that provides business with reliability, flexibility and the ability to integrate into a wide range of emerging technologies, including mobile messaging and web services.
We have refined a service delivery process that guaranties a successful IVR project execution.
Datatel has strengthened its corporate presence by forming strategic alliances with highly competent and well-recognized industry leaders. This allows Datatel to continually expand resources and extend superior communication technology services to our clients.
http://www.datatel-systems.com
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