Datatel

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Interactive Telephone Payment Solutions
For Insurance Companies

Datatel delivers hosted Interactive Telephone Payments As A Service, which removes the collection and transmission of customer credit card information away from Live agents, and in-house self-service IVR’s, a critical milestone to achieving PCI compliance.

Templates designed specifically for Insurance Companies, help achieve quick and cost effective implementation. Your customers can pay their premiums and update payment profiles by phone, while minimizing your effort and cost of achieving PCI compliance

Designed For Insurance Companies
  • A live agent module removes agents from collecting sensitive credit card information, offering a secure and seamless caller experience.
  • A Self-Service Module, allows to process credit card payments 24/7
  • Rapid implementation, in days, not weeks or months.
  • Single Payment and Tokenized Transaction model support
  • Pre-configured templates allow for rapid implementation, in days, not weeks or months. Templates can be customized to meet your specific requirements.
  • Connected to all major Processors and Acquirers in the United States and Canada, process payments using your existing merchant account relationships
  • Standardized Back-End Integration allows for real-time account look-up and posting of approved transactions to your systems. Custom integration is supported.
Designed To Meet Your Insurance Company Requirements
  • Telephone / IVR Credit Card Payments as a Service - no hardware or software to buy
  • Encrypted Interactive Voice Response (IVR) Technology designed for payment processing
  • Branded to the clients business with Custom Voice Prompts using professional voice talent
  • Multi language Support
  • On-line real-time transactional and call reporting
  • Rapid implementation, in days, not weeks or months
  • Dedicated Implementation Support by Telephone Payment Experts
  • Flexible transactional pricing

A Complete and Secure Way to Collect Credit Card Payments over the Telephone, and meet PCI requirements



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Phone: 866.870.3258
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From Our Clients
"Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do."
 
Jeff Boatman
Global Client Solutions

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