Datatel

Talk To A Specialist
866-870-3258

Interactive Telephone Payment Solutions
For Call Centers

Datatel delivers Interactive Telephone Payments As A Service designed for Call Centers, which removes the collection and transmission of customer credit card information away from Live agents, and in-house self-service IVR’s, a critical milestone to achieving PCI compliance.

Delivered as a service there is no investment in hardware or software. Ready to go templates designed for Call Centers make implementation quick and simple.

Designed For Call Centers
  • A live agent module removes agents from collecting sensitive credit card information, offering a secure and seamless caller experience.
  • A Self-Service Module, allows to process credit card payments 24/7
  • Rapid implementation, in days, not weeks or months.
  • Single Payment and Tokenized Transaction model support
  • Pre-configured templates allow for rapid implementation, in days, not weeks or months. Templates can be customized to meet your specific requirements.
  • Connected to all major Processors and Acquirers in the United States and Canada, process payments using your existing merchant account relationships
  • Standardized Back-End Integration allows for real-time account look-up and posting of approved transactions to your systems. Custom integration is supported.
Designed To Meet Your Call Center Requirements
  • Telephone / IVR Credit Card Payments as a Service - no hardware or software to buy
  • Encrypted Interactive Voice Response (IVR) Technology designed for payment processing
  • Branded to the clients business with Custom Voice Prompts using professional voice talent
  • Multi language Support
  • On-line real-time transactional and call reporting
  • Rapid implementation, in days, not weeks or months
  • Dedicated Implementation Support by Telephone Payment Experts
  • Flexible transactional pricing

We’re here to help.

Call 1-866-870-3258 Or Email


Talk To Us
Phone: 866.870.3258
Sales Inquires
From Our Clients
"Never any issues with you guys! Things just work."
 
Gerry Henstra
President & CEO
Henstra Business Solutions

Copyright© 1996 - 2000 Datatel Communications Inc (USA)/ Datatel Inc (Canada). All rights reserved.