Interactive Telephone Payment Solutions
For Call Centers
Datatel delivers Interactive Telephone Payments As A Service designed for Call Centers, which removes the collection and transmission of customer credit card information away from Live agents, and in-house self-service IVR’s, a critical milestone to achieving PCI compliance.
Delivered as a service there is no investment in hardware or software. Ready to go templates designed for Call Centers make implementation quick and simple.
Designed For Call Centers
- A live agent module removes agents from collecting sensitive credit card information, offering a secure and seamless caller experience.
- A Self-Service Module, allows to process credit card payments 24/7
- Rapid implementation, in days, not weeks or months.
- Single Payment and Tokenized Transaction model support
- Pre-configured templates allow for rapid implementation, in days, not weeks or months. Templates can be customized to meet your specific requirements.
- Connected to all major Processors and Acquirers in the United States and Canada, process payments using your existing merchant account relationships
- Standardized Back-End Integration allows for real-time account look-up and posting of approved transactions to your systems. Custom integration is supported.
Designed To Meet Your Call Center Requirements
- Telephone / IVR Credit Card Payments as a Service - no hardware or software to buy
- Encrypted Interactive Voice Response (IVR) Technology designed for payment processing
- Branded to the clients business with Custom Voice Prompts using professional voice talent
- Multi language Support
- On-line real-time transactional and call reporting
- Rapid implementation, in days, not weeks or months
- Dedicated Implementation Support by Telephone Payment Experts
- Flexible transactional pricing
We’re here to help.
Call 1-866-870-3258 Or Email