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IVR - Custom Services

Our Formula for Success: 14 Years of Experience, Satisfied Customers, and 1000s of Successful Projects

If you cannot settle for anything less than the highest level of service, access to the most experienced industry professionals, and around the clock support, you have reached the right place.

If you want to ensure that your project is flawlessly executed and your investment protected, you need access to the right resources, a team of experts who take responsibility for around the clock service, and a flawless technology infrastructure.

The success of your IVR project is our # 1 priority; we guarantee your full satisfaction.

Your investment will be protected by entrusting your IVR project to a team of experts with more than 14 years of experience. These are experts who have executed 1000s of successful projects and who support 100s of client applications every day.

Here is how we can help you be successful:

  • We will work jointly with your business and IT team to achieve the desired business and technical objectives
  • We will manage and execute all aspects of your IVR project including: planning, development, testing, and implementation of your IVR application (We take the time to understand your specific business requirements and tailor your application to those requirements)
  • We will be fully responsible for maintaining and updating the entire IVR hosting, telecom, software, and hardware infrastructure
  • We will be your single point of contact for IVR implementation and support (You will have access to all the necessary resources and experts to meet your objectives - on time and on budget)
  • You will have 24/7 dedicated support (When you need it you will have access to an expert who has an in-depth understanding of your specific application)

Our team of professionals is available to assist you around the clock. We will host your application(s) in the most robust and scalable IVR environment, provide you with dedicated application support (by engineers who have a complete understanding of your specific application), provide you with personalized service (you will have a dedicated account representative), and most importantly, we take an interest in the success of your business.

Your experience can significantly change for the better once you have the confidence that you have chosen the right IVR project implementation approach and selected the right vendor for the job.

Contact Datatel
Phone: 800.831.6660
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From Our Clients
"My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage.
Thank you for a well executed campaign that was launched on time and on budget!"
Ryan McCullough
Marketing Manager
Aegon Direct

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Whether you require an IVR hosting service provider, an IVR survey tool or IVR service development we can assist you. We are an IVR hosting service provider, providing IVR applications and survey outsourcing. Whether IVR for credit card applications, IVR for contests/sweepstakes, knowledge testing or market research we provide IVR hosting services that work for your business. IVR Account Inquiry Systems, IVR Credit Card Activations, IVR Contests and Sweepstakes, IVR Corporate Voice Portals, IVR Customer Surveys, IVR Dealer/Store Locators, Employee Reward Retention, Recruiting and Screening, Employee Surveys, Event Registration, Market Research Surveys, Product Ordering, Medical Surveys, Outbound Lead Gen, Alert Notifications