IVR For Marketing
Automating Telephone Assisted Marketing Programs.
If you are running contests, customer reward programs, customer satisfaction surveys, sampling programs, lead generation initiatives or any other marketing program, Datatel can help you implement an automated user-friendly approach to engage your target audience over the telephone, by leveraging IVR (Interactive Voice Response), as a service.
Datatel will help you successfully execute your IVR Assisted Marketing program, by delivering superior know-how, hosting and support services. We have refined a service delivery process that guarantees your successful IVR project execution.
We have spent over 15 years working with marketing organizations to execute 100’s of IVR assisted marketing program.
- Lead Generation Management (Inbound and Outbound)
- Order Taking and Fulfillment
- Customer/Consumer Surveys
- Customer/Consumer Loyalty Programs
- Customer/Consumer Retention Programs
- Event Registration
- Promotional Rewards Programs
- Payment Processing
- Gift Certificate Activation
- Outbound Marketing Notifications
- Product Activations
- Store Locators
- Sweepstakes Contests and Instant Wins
We will contribute to your success; by deliver all the services that you will require for a successful IVR strategy execution:
- Planning & Design
- Development & Implementation
- IVR & Data Hosting
- Dedicated Application Support
- Management Services
- Professional Voice Talent
You can expect Datatel to:
- Manage and execute all aspects of the IVR project including: planning, development, testing, and deployment of the application.
- Work jointly with your business and IT team, to achieve the desired information delivery and integration objectives.
- Be fully responsible for maintaining and updating IVR hosting, telecom, software and hardware infrastructure.
- Act as a single point of contact for IVR implementation and maintenance by providing the necessary resources and experts to meet your objectives – on time, on budget.
- Provide you with dedicated support 24/7, and have and in-depth understanding of your application.
We understand how important it is to have a partner you can count on, that's why we're there for you every step of the way!
You can be on your way to a successful IVR Project Execution, here is what you can do right away:
- : “What You Must Know, Before Making an IVR Vendor Selection." It will help you to identify, the IVR model that is best for your business, from a straightforward business perspective.
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