Order Taking for Marketing Promos
When you cannot settle for anything less than the highest levels of service quality, attention to detail, access to seasoned professionals and ongoing support, there are Datatel Premium IVR Services.
The Order Taking Suite for Marketing Promotions is ready to take in-bound calls and interface with your promotional campaign.
Datatel delivers ALL the services that you will require for a successful IVR strategy execution: Development, Implementation, Hosting, Dedicated Application Support, Transcription Services, Data Hosting and Management Services.
Datatel has spent 12 years working with organizations to execute 100’s of IVR projects. We have refined a service delivery process that guaranties a successful IVR project execution.
You can expect Datatel to:
- Manage and execute all aspects of the IVR project including: planning, development, testing, and deployment of the application.
- Work jointly with your business and IT team, to achieve the desired data delivery and integration objectives.
- Be fully responsible for maintaining and updating IVR hosting, telecom, software and hardware infrastructure.
- Act as a single point of contact for implementation and maintenance by providing the necessary resources and experts to meet your objectives – on time, on budget.
- Provide you with dedicated support 24/7, and have and in-depth understanding of your IVR Survey application.
We understand how important it is to have a partner you can count on, that's why we're there for you every step of the way! Our professional services and support team are ready to serve you when you need it.
We invite you to call us 866-870-3258 or e-mail us where one of IVR professionals will invest the time to talk to you about your specific needs and help you execute a successful IVR project.
Key Features:
The Order Taking Suite for Marketing Promotions is ready to take in-bound calls to fulfill promotional offerings.
- Allows a customer to choose from available promotional items.
- Connects in real-time to your web-enabled database by capitalizing on your existing web infrastructure and skills.
- Connects to 3rd party fulfillment services.
- Supports client-developed (in-house) or third-party web services/XML interfaces over HTTP
- Supports batch processing via FTP
- Collects personal information and delivery address
- Processes order and confirm that payment has been made.
As a Hosted solution Datatel’s Order Taking Suite for Marketing Promotions doesn’t require special hardware or software licenses for set-up – eliminating capital expenditures and dramatically reducing operational costs and deployment time.
|
