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Account Management
Datatel's IVR Account Management Suite handles in-bound calls to check balances, check transactions, manage personal information, deliver account information, activate cards, and respond to other transactions requests.
- Connects in real-time to your web-enabled database by capitalizing on your existing web infrastructure
- Supports client-developed (in-house) or third-party web services/XML interfaces over HTTP
As a Hosted Solution, Datatel's Account Management Suite doesn't require special hardware or software licenses for set-up - eliminating capital expenditures and dramatically reducing operational costs and deployment time.
We understand how important it is to have a partner you can count on, that's why we're there for you every step of the way, ensuring the success of your IVR programs!
Contact Datatel- Phone: 866.870.3258
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From Our Clients- "Your team definitely earned our business. We asked for quotes from five providers, and nobody even came close to the level of responsiveness and professionalism exhibited by Datatel.
- Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do."
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Jeff Boatman
Global Client Solutions