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IVR & SMS Automated Payment Reminders

Deliver friendly, automated payment reminders to your customers using a combination of voice (IVR) and text messages (SMS) designed to accelerate your accounts receivable collections.

It is simple to implement as it can be fed with customer accounts using data files typically available by most billing systems. You can upload your files via an easy to use web portal, real-time API, A/R file synchronization via secure FTP or a customized integration with your Billing software.

  • Cost Effective: A fraction of the cost of mail reminders, calls from your A/R representatives or your collection agency.
  • Improve Company Cash Flow: Increase cash flow and reduce the number of accounts that go to high cost 3rd party collection agencies.
  • Flexible A/R Integration: Upload your A/R file using Datatel’s Web Portal. You can also transmit your A/R files using secure FTP transfer or via integration with your to your existing billing and account software.
  • IVR Payments Integration: Leverage Datatel’s IVR Payments Platform so your customers can make a payment following the reminder call/text messages over the telephone 24/7 in a PCI Compliant environment.
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  • Constant Communication: Provides you with a simple way to stay in touch with your customers. You choose the message content and delivery schedule.
  • Customer Satisfaction Improvement Tool: Proactively engage customers with payment reminders instead of waiting for accounts to turn delinquent. Customers appreciate the soft collection approach resulting in a better overall customer experience.

Call us now to get started with your Payment Reminders:

(800) 831-6660

Contact Datatel
Phone: 800.831.6660
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From Our Clients
"My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage.
Thank you for a well executed campaign that was launched on time and on budget!"
Ryan McCullough
Marketing Manager
Aegon Direct

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