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Automated Payment Reminders

Accelerate your accounts receivable and reduce costs

Deliver friendly, automated payment reminders to your customers by using a combination of Voice (IVR) and Text Messages (SMS) designed to accelerate your accounts receivable collections.

Getting started is simple. Choose from a library of available payment reminder templates or create your own. Upload your AR files with an easy to use web portal, connect your billing software directly with the use of a real-time API or synchronize your AR files using secure FTP (SFTP/SSH).

  • Improve Your Cash Flow: Accelerate your cash flow and reduce the number of accounts that go to collections.
  • Cost Effective: A fraction of the cost of mail reminders, calls from your A/R representatives or your collection agency.
  • Flexible A/R data Integration: Upload your A/R files using Datatel’s easy to use Web Portal. You can also transmit your A/R files using secure FTP transfer or connect your billing and account software with the use of a real-time API.
  • IVR Payments Integration: Leverage Datatel’s IVR Payments Platform enabling your customers to make a payment following the reminder call/text messages over the telephone 24/7 in a PCI Compliant environment.
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  • Constant Communication: Provides you with an effective method to stay in touch with your customers. You choose the message content and delivery schedule.
  • Customer Satisfaction Improvement Tool: Proactively engage customers with payment reminders instead of waiting for accounts to turn delinquent. Customers appreciate the soft collection approach resulting in a better overall customer experience.

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What our clients are saying about us

Never any issues with you guys! Things just work.

Gerry Henstra
CEO, Henstra Business Solutions