IVR Hosting Application Support
Expect no less than Exceptional Support!
If you cannot settle for anything less than: the highest levels of quality service, access to the most experienced industry professionals and around the clock support, you have reached the right place.
Your investment will be protected by entrusting your IVR application to a team of experts, with more than 20 years of experience, experts who have delivered 1000’s of successful project executions, and who support 100’s of client applications every day.
You can count on a partner that will be with you every step of the way, ensuring the success of your IVR programs. Our team of experts will provide you with the highest levels of support.
Flexible Application Support Plans
- Choose from standard or customized support plans to fit your specific business requirements.
Dedicated IVR Specialist
- Your inquiries get resolved rapidly. You are assigned a consultant, who has a detailed understanding of your application.
Service Level Guarantees
- Service Level Guarantees: Your service level expectations are guarantied by our industry leading SLA (Service Level Agreement).
What our clients are saying about us
“We, Standard Life, very much appreciated Datatel's expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
VP, Customer Services Operations, Standard Life