Features...

Datatel’s Telephone (IVR) Credit Card Payment Gateway handles in-bound calls and allows you to collect payment for your products, services or cause over the telephone 24/7, and the process is completely automated.

An easy to use programming interface, employing standard web technology (HTTP/XML) allows you to connect the Telephone (IVR) Credit Card Payment Gateway in to your back-office systems is very little time, and for very little cost, as compared to other options.

Hosted in a Payment Card Industry (PCI) compliant environment, Datatel provides certified connectivity to major credit card processors, all card holder data is communicated with payment processors securely, providing you with transactional outcomes in real-time.

With various options to choose from, without customizations, including:

Payment Card Industry (PCI) Hosted environment - so you don’t have to do it yourself
Real-time connectivity to your web-enabled back-office systems
Secure connectivity to credit card processors, with no customization required by you.
Custom Voice Prompts - to reflect the brand of your organization
Chose from fields that fit your business: Account # (numeric), Invoice # (numeric), PIN, Donor ID
On-Demand Balance Check (Past Due and Current Balance) - provide callers with their current and past due balance
Multi-invoice payment support
Previous Contribution for charity applications
Flexible payment options: Pay Past Due, In Full, Partial Payment
Call Transfer to your customer service Support (zero out option)
Secured transaction with credit card processors (you do not have to build yourself)
Seamless integration in to your call centre call flow.
Multi-language support

We understand how important it is to have a partner you can count on, that's why we're there for you every step of the way, ensuring the success of your Telephone (IVR) Credit Card Payment programs!

Our professional services and support teams are ready to serve you when you need it.

We’re here to help.

Call 1-866-870-3258 Or Email

Contact Datatel: Phone: 866.870.3258; Sales Inquires

From Our Clients: "Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do."; Jeff Boatman
Global Client Solutions