Datatel

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800-831-6660

IVR Credit Card and ACH Payments In The Cloud
For Call Centers

Datatel delivers Telephone IVR Credit Card and ACH Payments On The Cloud, designed for Call Centers, which removes the collection and transmission of customer credit card information away from Live agents, and in-house self-service IVR’s, a critical milestone to achieving PCI compliance.

Delivered as a Cloud Solution there is no investment in hardware or software. Ready to go templates designed for Call Centers make implementation quick and simple.

Designed For Call Centers
  • A live agent module removes agents from collecting sensitive credit card information, offering a secure and seamless caller experience
  • A Self-Service Module, allows to process credit card payments 24/7
  • Rapid implementation, in days, not weeks or months
  • Single Payment and Tokenized Transaction model support
  • Pre-configured templates allow for rapid implementation, in days, not weeks or months. Templates can be customized to meet your specific requirements.
  • Connected to all major Processors and Acquirers in the United States and Canada, process payments using your existing merchant account relationships
  • Standardized Back-End Integration allows for real-time account look-up and posting of approved transactions to your systems. Custom integration is supported.
Designed To Meet Your Call Center Requirements
  • Telephone / IVR Credit Card Payments as a Service - no hardware or software to buy
  • Encrypted Interactive Voice Response (IVR) Technology designed for payment processing
  • Branded to the clients business with Custom Voice Prompts using professional voice talent
  • Multi language Support
  • On-line real-time transactional and call reporting
  • Rapid implementation, in days, not weeks or months
  • Dedicated Implementation Support by Telephone Payment Experts
  • Flexible transactional pricing

We’re here to help.

Call 1-800-831-6660 Or Email


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Phone: 800.831.6660
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From Our Clients
"Never any issues with you guys! Things just work."
 
Gerry Henstra
President & CEO
Henstra Business Solutions

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