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Interactive Telephone Payment Solutions
For @ Home Delivery Companies

The Payment Card Industry (PCI) requirements are forcing companies who make at home deliveries, including bottled drinking water, heating oil, furniture, and installation services among others, to change the way they collect, store and transmit customer credit card information at the point of delivery. The scope is becoming increasingly more complex, restrictive and expensive.

Datatel solves this problem.

Datatel delivers hosted Interactive Telephone Payments As A Service, which remove the collection and transmission of customer credit card information away from delivery personel, logistics contractors and live agents, a critical milestone to achieving PCI compliance.

Modules designed specifically for At Home Delivery Companies, help achieve quick and cost effective implementation. Your customers can pay their invoices at the time of delivery by phone, while minimizing your effort and cost of achieving PCI compliance

Designed For At Home Delivery Companies
  • Removes delivery personnel and live agents from collecting sensitive credit card information
  • Templates designed for at Home Delivery Companies, allowing for rapid implementation, in days, not weeks or months.
  • Assisted and Self-Service Modules, support multiple customers touch points
  • Connected to all major Processors and Acquirers in the United States and Canada, process payments using your existing merchant account relationships
  • Back-end integration with standardized tool kit. Custom integration support.
Feature Rich To Meet Your At Home Delivery Company Requirements
  • Telephone / IVR Credit Card Payments as a Service - no hardware or software to buy
  • Industry specific and customized solutions
  • Live Agent Assisted and Self-Service Modules, to support multiple customers touch points
  • Encrypted Interactive Voice Response (IVR) Technology designed for payment processing
  • Supports single payment and tokenized transactions
  • Branded to the clients business with Custom Voice Prompts using professional voice talent
  • Multi language Support
  • Real-time back-end integration, for exchange of information with clients in-house systems
  • On-line real-time transactional and call reporting
  • Rapid implementation, in days, not weeks or months
  • Dedicated Implementation Support by Telephone Payment Experts
  • Flexible transactional pricing

A Complete and Secure Way to Collect Credit Card Payments over the Telephone, and meet PCI requirements

Datatel delivers hosted Interactive Telephone Payments As A Service, which remove the collection and transmission of “customer” credit card information away from Live agents/staff, and in-house self-service IVR‘s, a critical milestone to achieving PCI compliance. There is no software or hardware to buy.

With dozens of industry specific models to choose from, implementation is quick and cost effective.



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From Our Clients
"Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do."
 
Jeff Boatman
Global Client Solutions

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